What's a Good Conversion Rate for Shopify? Industry Benchmarks 2026
What’s a Good Conversion Rate for Shopify? Industry Benchmarks for 2026 If you run a Shopify store you have probably asked: what is a good Shopify conversion rate and how do I know if my store is unde...
What’s a Good Conversion Rate for Shopify? Industry Benchmarks for 2026
If you run a Shopify store you have probably asked: what is a good Shopify conversion rate and how do I know if my store is underperforming? Conversion rate is one of the clearest indicators of how well your site turns visitors into buyers, but the number that counts as “good” changes by industry, device and traffic source. This post lays out updated Shopify conversion rate benchmarks for 2026, explains how to interpret them, and gives practical steps you can take right away to diagnose and improve performance.
What we mean by conversion rate
Conversion rate in ecommerce usually refers to the percentage of sessions or users that complete a purchase. For Shopify stores you can measure conversion rate at different levels: site-wide sessions to purchase, product-page views to purchase, or checkout-start to completed order. Pick one metric and be consistent when comparing against benchmarks; most public benchmarks refer to sessions to purchase, unless noted otherwise.
2026 Shopify conversion rate benchmarks: headline numbers
Benchmarks change slowly, but improved optimisation tools and more merchants testing changes mean modest gains are likely year on year. These figures are presented as ranges because store size, traffic quality and price points matter a lot.
- Average Shopify conversion rate (sessions to purchase): 1.8% to 2.5% for most stores in 2026.
- Top-quartile Shopify stores: 3.5% to 5.5%.
- Enterprise / high-trust brands: 6% and above, often achieved by strong retention and bespoke UX.
- Low-performing stores: below 1%; these are typically new stores, stores with low-relevance traffic, or stores with serious UX or trust issues.
Keep in mind these are broad averages. A good shopify conversion rate for your business depends on your industry, average order value and marketing mix.
Shopify conversion rate benchmarks by industry (2026)
Below are typical ranges for ecommerce conversion rate by industry in 2026. Use these as orientation rather than absolute targets.
- Fashion and apparel: 1.2% to 2.2% (higher for niche or loyal audiences; lower for high-traffic social acquisition).
- Beauty and personal care: 2.0% to 3.5% (successful product sampling and subscriptions lift conversions).
- Home and furniture: 1.0% to 2.0% (AOV can be high; expect lower session conversion but higher revenue per conversion).
- Electronics and gadgets: 0.9% to 1.8% (price sensitivity and research cycles reduce session conversion rates).
- Food and beverage: 2.0% to 4.0% (reorders and subscriptions boost average conversion).
- Health and supplements: 2.0% to 3.0% (trust signals and subscriptions help increase conversions).
- Sports and outdoor: 1.5% to 2.5%.
- Luxury goods: 0.4% to 1.2% (low-traffic, high-AOV categories; metric focus shifts to revenue per visitor).
- B2B and wholesale on Shopify: 0.5% to 2.0% (many transactions are account-managed; conversion may happen offline).
If you want a quick reference: ecommerce conversion rate by industry does vary substantially. Compare against the range that most closely matches your product complexity and price point.
How to interpret these benchmarks for your store
Two stores with the same conversion rate can be in very different positions. Ask these questions when you compare your rate to the benchmarks:
- What is your primary traffic source: organic, paid social, paid search, email or affiliates? Paid social often has lower conversion rates but can scale efficiently if you optimise creatives and targeting.
- What is the device split: mobile versus desktop? Mobile conversion rates tend to be 30 to 50 percent lower than desktop for many product categories.
- Are you measuring sessions, users or orders? Use the same metric the benchmark uses.
- What is your customer lifecycle: one-off purchases versus repeat buyers? Stores with strong repeat purchase behaviour can sustain lower session-to-order conversion but higher lifetime value.
- What is average order value and margin? Higher AOV merchants can tolerate lower conversion rates and still be profitable.
Common reasons a Shopify store has a low conversion rate
Identifying the cause is the first step to fixing it. The most common culprits are:
- Poor traffic fit: attracting visitors who do not match your typical customer profile;
- Slow page speed: every second of delay reduces conversions, especially on mobile;
- Weak product pages: unclear titles, poor imagery, missing benefits or specifications;
- Checkout friction: forced accounts, too many fields or unexpected shipping costs;
- Lack of trust signals: no reviews, limited returns policy or weak social proof;
- Mobile-unfriendly UX: buttons too small, images not optimised, or forms that are difficult to complete on small screens;
- Price or value perception: product priced out of market or poor comparison with alternatives.
Diagnosing problems on Shopify: a practical approach
Use a structured process to diagnose conversion issues. The goal is to identify which part of the funnel needs attention.
- Segment your conversion rates: separate mobile and desktop, new versus returning, and channel by channel. This reveals whether the issue is universal or specific to a sub-group.
- Check page speed: use Lighthouse, PageSpeed Insights or Shopify’s online store speed report. Aim for first contentful paint under 2 seconds on mobile where possible.
- Audit product pages: review the top-selling and worst-performing products. Are titles clear? Are images high quality? Are key benefits, materials and sizing explained?
- Review checkout analytics: identify where users drop off. Use Shopify’s checkout funnel or tools like Google Analytics to see abandonment points.
- Look at search and navigation behaviour: if search queries are common and irrelevant, visitors are not finding the right products quickly.
- Assess traffic quality: compare conversion rates by campaign and keyword. High traffic with low conversion is often a signal you need better targeting or landing page alignment.
Which experiments to run first: high-impact, low-effort tests
If you are not already testing regularly, start with experiments that are cheap to implement and likely to produce measurable gains.
- Product title and first sentence: test shorter, benefit-focussed titles versus descriptive titles. Product titles are used by ads and search snippets so this is high-impact.
- Main product image: test lifestyle versus plain product images, and test image size and zoom behaviours.
- Price presentation: test price anchoring, bundles, and showing per-unit pricing for bulk products.
- Shipping messaging: test “free shipping over X” versus flat-rate messaging on product and cart pages.
- Call to action text: “Add to basket” versus “Buy now” versus “Check availability”; small changes here can improve clicks to cart.
- Trust signals: test placement of reviews, trust badges, returns policy and estimated delivery dates.
Each of these tests typically requires minimal development effort and produces fast feedback. Prioritise based on expected impact and ease of implementation.
Basic A/B testing principles for Shopify merchants
A/B testing is the most reliable way to discover what improves conversions. These are the practical, technical principles to keep in mind:
- Randomisation and isolation: visitors should be randomly assigned to variants; only one major variable should be changed at a time unless you plan a multivariate approach.
- Sample size and duration: tests need enough visitors to reach statistical confidence. Use a sample size calculator tied to your baseline conversion rate and the minimum detectable effect you care about.
- Statistical significance and power: aim for 95 percent confidence and 80 percent power by default. Smaller tests or lower traffic stores may need to accept lower power or test larger changes.
- Avoid early stopping: do not stop tests as soon as one variant looks better; premature stopping increases false positives.
- Measure actual business impact: track revenue per visitor and average order value as well as conversion rate. A variant that raises conversions but lowers AOV could reduce revenue.
- Experiment attribution: run tests on consistent cohorts and avoid running overlapping experiments that target the same users simultaneously unless you are explicitly testing combinations.
Shopify-specific testing considerations
Shopify stores have some platform-specific constraints and opportunities:
- Themes and templates: many theme settings can be toggled without code; test those first. For more advanced changes, duplicate your theme and run tests through an A/B testing app to serve different theme versions.
- Checkout customisation: standard Shopify limits checkout changes on non-Plus plans. You can test messaging, discounts and cart behaviour before checkout to influence conversion prior to this step.
- Apps and scripts: apps that add banners, popups or scripts can affect load time and user experience; test with and without them to measure net impact.
- Third-party apps for A/B testing: use a reputable A/B testing app that integrates with Shopify and preserves session continuity across pages; ConvertLab is one example that specialises in product title, description and price tests and records outcomes back into Shopify analytics.
How to prioritise tests: a simple framework
Not every idea is worth testing. Use one of these lightweight prioritisation frameworks to focus effort:
- ICE scoring: score ideas for Impact, Confidence and Ease. High impact, high confidence and easy to implement ideas go first.
- PIE framework: Potential, Importance and Ease. This is useful for page-level prioritisation.
- Revenue per visitor focus: prioritise experiments that are likely to raise revenue per visitor directly, rather than cosmetic changes with uncertain payback.
Document hypotheses clearly: “If we change X to Y then Y will improve because Z.” This keeps tests scientific and actionable.
Sample calculations: how much traffic and time do you need?
Consider a store with a baseline conversion rate of 1.8 percent and 10,000 monthly sessions. You want to detect a 15 percent relative lift (1.8 percent to 2.07 percent). Using standard sample size calculators you will need many thousands of sessions per variant to reach 95 percent confidence and 80 percent power; that typically translates into several weeks to months depending on traffic.
If your store gets lower traffic, do one of the following:
- Test bigger changes that produce larger lifts; the larger the effect you aim to detect, the lower the required sample size;
- Run longer tests until you reach sufficient sample size;
- Pool similar pages or products into a single experiment to increase overall traffic; this is useful for template-level tests.
Metrics to track besides conversion rate
Conversion rate is important but incomplete. Track these additional metrics to ensure healthy growth:
- Revenue per visitor (RPV): conversion rate multiplied by AOV; this is the most direct measure of site performance;
- Average order value: see if changes that increase conversion reduce AOV;
- Return and refund rates: ensure increased conversions are not driven by poor quality or misrepresented products;
- Customer lifetime value and retention rates: conversions that drive repeat purchases are more valuable;
- Checkout abandonment rate: trends here indicate friction in final steps of the funnel.
Practical checklist you can implement this week
Small, deliberate improvements add up. Here is a short checklist to run through in the next seven days:
- Segment your conversion rate by channel and device; identify the worst-performing segment.
- Run a page speed test on homepage and top product pages; implement quick wins like image compression and lazy loading.
- Audit your top 10 product pages: improve the primary image, rewrite the first sentence of the description to focus on customer benefit, add dimensions and a short FAQ.
- Test a clearer shipping message: add expected delivery date or free shipping threshold on the cart page.
- Add or surface reviews and trust badges on product and cart pages.
- Set up one A/B test: for example, experiment with a revised product title and main image; run it until you reach a pre-calculated sample size.
When to hire help or use an app
If you are confident with analytics and have regular traffic you can run many experiments yourself. Consider external help or an app if:
- You do not have the time to design, implement and analyse tests;
- Your tests require theme development and you prefer to avoid coding risks;
- You want to run many tests in parallel and need a platform to manage traffic allocation and analysis;
- You want experiments to tie directly into product, pricing or title changes without manual work.
Apps that integrate with Shopify can remove implementation friction and make test results easier to trust. ConvertLab is a tool built for Shopify merchants who want to test product titles, descriptions and prices while keeping analytics consistent.
How to avoid common testing mistakes
Common pitfalls undermine tests:
- Running too many overlapping experiments that interact with each other;
- Stopping tests early and acting on noise;
- Not tracking revenue impact; a higher conversion rate does not always mean more profit;
- Using vanity metrics like clicks rather than measuring downstream purchases;
- Failing to segment results: a lift on desktop might be offset by a drop on mobile.
Apply a disciplined testing cadence, maintain a prioritised backlog of hypotheses and document outcomes. Over time you will build a library of what works for your audience.
Putting the benchmarks into action: a three-step plan
Convert benchmark numbers into an improvement plan with three steps:
- Establish your baseline: measure current site-wide and segment-level conversion rates, mobile and desktop splits, and RPV.
- Run diagnostic audits: product pages, checkout flow and traffic sources. Prioritise fixes that remove friction or improve relevance.
- Start systematic testing: choose high-ICE experiments, run them to completion, and measure revenue impact. Repeat and scale winners.
Conclusion and next steps
A good shopify conversion rate is relative to your industry, traffic and business model. For 2026 the typical range for Shopify stores is 1.8 percent to 2.5 percent, with top performers exceeding 3.5 percent. Rather than focus only on hitting a single number, use benchmarks to set realistic targets, diagnose weaknesses, and prioritise experiments that increase revenue per visitor.
Begin by segmenting your data, fixing obvious UX and speed issues, and running simple A/B tests on high-impact page elements. Track revenue per visitor along with conversion rates to ensure changes produce profitable growth.
Know your benchmark. Beat your benchmark. ConvertLab helps you systematically improve your conversion rate through data-driven testing.
Start testing product titles, descriptions and prices with a Shopify-integrated A/B testing app: ConvertLab on the Shopify App Store.
📚 Want to dive deeper?
This post is part of our comprehensive A/B testing series.
Read the Complete Guide to A/B Testing Product Descriptions →ConvertLab Team
The ConvertLab team helps Shopify merchants optimise their product listings through data-driven A/B testing. Our mission is to make conversion rate optimisation accessible to stores of all sizes.
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