Back to Blog
getting startedproduct descriptions

The Complete Guide to A/B Testing Product Descriptions on Shopify

Product descriptions often sit in an awkward middle ground: too “marketing” to be treated like core product data, but too “content” to be measured with the same rigour as pricing, images, or shipping....

By ConvertLab Team19 January 202625 min read
Share:

Product descriptions often sit in an awkward middle ground: too “marketing” to be treated like core product data, but too “content” to be measured with the same rigour as pricing, images, or shipping. On Shopify, that usually means descriptions are written once, then left untouched for months. Meanwhile, they quietly influence whether shoppers understand the offer, trust the brand, and feel confident enough to buy.

If you already know you want to a/b test product descriptions Shopify, the next hurdle is doing it properly: choosing what to test, setting hypotheses, selecting metrics, running clean experiments, and turning results into an improvement programme. This post provides a practical methodology for shopify description testing and running a reliable product copy split test, including templates you can reuse and common pitfalls to avoid.

If you want broader context and supporting frameworks, you can also visit the pillar page: /convertlab/guides/description-testing.

Why product descriptions are worth testing (even if your traffic is limited)

On most Shopify stores, product descriptions do three jobs at once:

  • Clarify: what the product is, who it is for, what is included, key specs, sizing, materials, care, compatibility, limitations.
  • Persuade: why it is better, different, safer, more comfortable, more durable, more ethical, better value.
  • Reduce risk: answer pre-purchase objections; reduce fear of wasting money; confirm delivery times, returns, warranties, and support.

When descriptions underperform, it is rarely because the writing is “bad” in a general sense. It is usually because the copy:

  • Buried the decisive information too low on the page
  • Used language that did not match the customer’s intent
  • focussed on features when shoppers needed outcomes
  • Missed a key objection (fit, quality, compatibility, maintenance, shipping, authenticity)
  • Assumed too much prior knowledge
  • Felt generic, which reduces trust

A/B testing is the simplest way to learn what your real customers respond to. You can develop strong instincts, but there is no substitute for seeing what improves add-to-cart rate, checkout initiation, and purchases on your actual traffic.

Even with modest traffic, description tests can be worthwhile because:

  • Descriptions influence multiple downstream actions, not just the purchase
  • You can prioritise higher-traffic products and collections first
  • Many stores have obvious “big swings” available (structure, clarity, objections)
  • Learnings often transfer across your catalogue

What counts as “product description” on Shopify (and what you can test)

In Shopify, “product description” typically refers to the product.description field in your product admin. In your theme, that content is rendered on the product page, often alongside other elements that function like part of the description from the shopper’s perspective.

🚀

Ready to start A/B testing?

ConvertLab makes it easy to test your Shopify product titles, descriptions, and prices. See what really converts.

Install Free on Shopify →

When planning tests, it helps to separate what you are actually changing:

  • Main description body: paragraphs, bullets, headings, formatting, tone.
  • Specification blocks: materials, dimensions, compatibility, care instructions, inclusions.
  • Benefit-led modules: “Why you will love it”, “Designed for”, “Results you can expect”.
  • Risk reducers: returns, warranty, delivery, authenticity, guarantees, support details.
  • FAQs: sometimes stored in metafields and rendered below the main description.
  • Trust content: certifications, testing standards, sourcing, sustainability claims, safety notes.

For strict product copy split test discipline, keep everything else constant (images, price, layout, product title) and change only the description content. Some tools and themes make it easy to isolate the description; others blur the line by embedding shipping or guarantee modules inside the description area. Your goal is to ensure the “thing being tested” is clear.

Set the objective: what does a better description actually mean?

A better description is not simply one that “sounds nicer”. It is one that improves a measurable outcome aligned with your business goals. For most Shopify stores, start with these outcomes, in this order:

  • Primary outcome: purchase conversion rate (sessions that result in an order).
  • Secondary outcomes: add-to-cart rate; begin checkout rate; revenue per visitor; average order value (AOV) where relevant.
  • Diagnostic metrics: scroll depth on PDP; clicks on “Read more”; time on page; engagement with FAQs; refund rate (longer-term).

Descriptions can also affect support volume and returns because clarity improves expectation-setting. Those are important, but they require longer measurement windows and cleaner attribution. For your first testing cycle, focus on conversion and revenue metrics.

Choose the right products to test (avoid random selection)

Not every product is a good candidate. You will get faster, clearer learning by selecting products based on both traffic and opportunity.

Use these criteria:

  • High traffic, low conversion: lots of visits but below-average purchase rate. This is often the quickest win.
  • High margin products: even a small conversion lift can matter more financially.
  • Complexity: products with sizing, compatibility, bundles, subscriptions, or setup often benefit from clearer copy.
  • High return rate products: improved expectation-setting can reduce returns (measure over time).
  • Top entry products: items that attract many first-time visitors (often from ads or SEO).

A practical starting point is 5 to 20 products that account for a meaningful share of sessions. If you sell variants heavily (for example, multiple sizes or colours), treat the product page as the unit of experimentation; ensure the description applies well across variants or segment by product where the copy must differ.

Define a hypothesis that is specific and testable

The fastest way to waste a month is to test “a new description” without a clear reason why it should work. A usable hypothesis has three parts:

  • Change: what you are modifying in the description
  • Mechanism: why it should affect shoppers (reduce uncertainty, improve perceived value, address objections)
  • Metric: what should move (purchase conversion rate, add-to-cart rate)

Examples:

  • Clarity hypothesis: If we move sizing and fit guidance into a short bullet list above the fold, then add-to-cart rate will increase because shoppers will feel more confident about choosing the right size.
  • Value hypothesis: If we replace feature-heavy paragraphs with outcome-led bullets and quantified benefits, then purchase conversion rate will increase because visitors will understand the payoff faster.
  • Risk hypothesis: If we add a concise warranty and returns summary near the top of the description, then checkout initiation will increase because perceived risk is lower.
  • Trust hypothesis: If we include manufacturing details and certifications in a structured format, then purchase conversion rate will increase because credibility is higher.

When you test product descriptions with a strong hypothesis, even a “negative” result is useful because you learn which objection or angle did not matter for that audience.

Do the pre-test research: find what shoppers need to hear

Strong tests come from evidence. Before writing variants, collect a quick set of inputs. You do not need weeks of research; 60 to 90 minutes is enough to find better test ideas than gut instinct alone.

Sources to use:

  • Customer support tickets and live chat logs: repeat questions reveal missing or unclear information.
  • Product reviews (yours and competitors'): look for language customers use to describe benefits and complaints.
  • On-site search queries: “size”, “ingredients”, “compatible with”, “returns”, “warranty”.
  • Ad comments and DMs: objections often appear in public.
  • Heatmaps and recordings (if you use them): see where shoppers pause or rage-click, and whether they interact with “Read more”.
  • Checkout abandonment reasons: surveys can reveal missing trust signals.

Turn what you find into a shortlist of “copy jobs to be done”, such as:

  • Explain fit and sizing in plain language
  • Show why the price is justified
  • Reduce fear of wrong choice
  • Prove quality and durability
  • Clarify what is included in the box
  • Set realistic expectations for delivery and setup

Choose one variable to test (and keep the rest stable)

Product descriptions have many moving parts. If you change everything at once, you might get a win, but you will not know why. For reliable learning, aim for one primary variable per test.

Variables that work well for description testing:

  • Structure: long-form narrative versus scannable bullets; adding headings; moving key info above the fold.
  • Message angle: outcomes and benefits versus features; emotional framing versus practical framing.
  • Specificity: adding measurements, timelines, counts, certifications, test results, materials, origin.
  • Objection handling: returns, warranty, shipping; compatibility notes; “who it is not for”.
  • Social proof integration: summarising review themes (without inventing claims) and positioning them as “Most customers notice…”
  • Tone: premium, playful, technical, minimalist, reassuring.

Keep these stable if possible:

  • Price and discounting
  • Product images and order
  • Theme layout and spacing
  • Page speed, apps, pop-ups
  • Traffic sources (do not change campaigns mid-test if you can avoid it)

If you are using an app such as ConvertLab to run description experiments, the goal is to isolate the description content so the test compares like with like.

Write description variants that are meaningfully different

Many tests fail because Variant B is only a lightly edited version of Variant A. If you want a measurable change, your variant must shift how people understand the product, not merely swap adjectives.

A useful rule: if a shopper could not tell the difference after a five-second skim, the variant is probably too subtle.

Here are high-signal variant types that tend to produce clearer outcomes:

  • Bullet-first variant: lead with 5 to 7 bullets that cover the purchase decision; follow with supporting detail.
  • Story-first variant: a short narrative that contextualises the problem and the transformation; then specs and FAQs.
  • Proof-first variant: lead with evidence and trust; certifications, lab testing, ingredients, sourcing, guarantees; then benefits.
  • Fit-first variant: for apparel and sizing-sensitive products; lead with fit guide, model info, measurements, stretch, care.
  • Comparison variant: “Compared to typical X…” with clear, defensible differences; then who it is for.

Keep claims accurate and substantiated. Over-promising can lift conversions short-term but increase returns and harm reputation. When you add proof, use verifiable statements: materials, standards, measured specs, and policies you truly offer.

A practical description framework you can reuse

If your current descriptions are inconsistent across products, standardising your structure makes testing easier and improves the customer experience. Here is a robust baseline template that works across many categories. You can then A/B test individual sections.

  • Above-the-fold summary (2 to 3 lines): who it is for; primary benefit; standout differentiator.
  • Key benefits (5 to 7 bullets): outcome-led; include one proof point where possible.
  • What is included: box contents; bundle components; subscription details.
  • Specs: dimensions, materials, compatibility, care; presented as bullets or a table.
  • How to use: steps; setup time; any limitations.
  • Risk reducers: delivery, returns, warranty, support.
  • FAQs: the top 4 to 8 questions pulled from support and reviews.

Testing becomes more systematic when you can say: “We will test a new above-the-fold summary” or “We will test benefit bullets versus narrative” rather than rewriting everything each time.

Decide your metrics: primary, secondary, and guardrails

Every A/B test needs a single primary metric to determine success; everything else helps you interpret the result.

Recommended metric setup for product description tests:

  • Primary: purchase conversion rate (orders per session) or revenue per visitor (RPV). If you sell many bundles or upsells, RPV can be more informative.
  • Secondary: add-to-cart rate; begin checkout rate.
  • Guardrails: refund rate; customer support contacts; AOV (if you do not want it to drop); page speed or layout shifts.

Choose conversion rate when you want simpler interpretation. Choose RPV when you suspect the description influences product mix, upsells, or subscription selection.

In Shopify, ensure your analytics are consistent:

  • Confirm how your analytics tool defines sessions and conversion rate
  • Filter internal traffic if possible
  • Check that purchases are tracked reliably across payment methods

Calculate whether you have enough traffic (and what to do if you do not)

Sample size determines whether you can detect a meaningful difference. Description tests often produce modest lifts, so you need enough sessions per variant to get confidence.

Key inputs:

  • Baseline conversion rate for that product page or set of pages
  • Minimum detectable effect (MDE): the smallest uplift you care about, for example 5% relative improvement
  • Confidence and power: many teams use 95% confidence and 80% power as a baseline

Practical guidance for Shopify stores:

  • If a product gets fewer than a few hundred sessions per week, a single-product A/B test may take too long to reach a reliable result.
  • Consider testing on a group of similar products that share a description pattern, but be careful: product differences can add noise.
  • Run larger “swing” tests (structure changes) rather than tiny wording tweaks; they are more likely to produce detectable effects.
  • Prioritise your top traffic products first to build a library of learnings you can apply elsewhere.

Some tools provide sample size estimates and test-duration projections. If you use ConvertLab or another platform, use those estimates as planning aids, not guarantees; traffic mix and seasonality can still affect runtime.

A/B test setup options on Shopify: pros and cons

There are several ways to run shopify description testing. The right approach depends on your theme, technical comfort, and need for clean attribution.

Option 1: Use a Shopify A/B testing app

This is often the most practical route because it reduces engineering effort and helps keep experiments organised. With a dedicated app, you typically get:

  • Controlled traffic split between variants
  • Variant management for product descriptions
  • Conversion tracking tied to Shopify orders
  • Statistical analysis and experiment history

ConvertLab, for example, is built for testing Shopify product content such as titles, descriptions, and prices. The advantage of a purpose-built tool is speed and repeatability: you can run more tests, more often, with less theme editing risk.

Option 2: Theme duplication and manual switching

Some merchants duplicate their theme, edit the description rendering, and route traffic manually. This approach is fragile:

  • It is hard to split traffic consistently without additional tooling
  • It is easy to introduce confounds (different scripts, different performance, different layout)
  • It becomes difficult to track and analyse correctly

Manual switching is better suited to pre-post comparisons (before/after), which are not true A/B tests and are vulnerable to seasonality and marketing changes.

Option 3: Use an external experimentation platform

General experimentation tools can work, but Shopify’s dynamic content and checkout restrictions can make implementation more complex. You will need to ensure:

  • Variants render reliably on all devices
  • Flicker is minimised
  • Tracking matches Shopify order events
  • Cookie consent and privacy settings are respected

If you already have an experimentation platform and technical resources, this can be viable. For most Shopify store owners, an app is simpler.

How to run a clean A/B test for product descriptions: step-by-step

Use the process below as a repeatable operating system. It prioritises clean measurement and actionable learning.

Step 1: Choose your test page(s) and confirm baseline performance

Pick one product page to start. Record:

  • Sessions per week to the product page
  • Baseline add-to-cart rate
  • Baseline purchase conversion rate
  • Baseline revenue per visitor (optional)
  • Traffic breakdown (paid, organic, email; desktop versus mobile)

This baseline is your reference point. It also helps you set realistic expectations for how long the test must run.

Step 2: Write down your hypothesis and success criteria

Before building variants, document:

  • Hypothesis statement
  • Primary metric
  • Secondary metrics
  • Guardrails
  • Minimum test duration (for example, at least 1 full business cycle, commonly 2 weeks)
  • Minimum sample size or minimum number of conversions (if you use that rule)

Pre-committing reduces the temptation to stop early when the chart looks promising.

Step 3: Build Variant B with one clear change

Implement the change using consistent formatting. Common formatting issues can distort results:

  • Unintended extra spacing that pushes important content below the fold
  • Broken mobile formatting, especially with tables
  • Inconsistent heading styles that affect scanning
  • Too many bolded phrases, which reduces hierarchy

Preview on mobile and desktop. On Shopify, mobile shoppers often represent the majority of traffic, so mobile readability matters more than perfect desktop aesthetics.

Step 4: Set traffic allocation and audience rules

Most description tests can start with a 50/50 split. Consider exceptions:

  • Risky tests (major claim changes, aggressive tone): start at 20/80 so you limit downside.
  • Low traffic pages: a 50/50 split still works; it just takes longer.

Decide whether to include all visitors or segment. In general, start broad. Segmentation is best used during analysis rather than restricting who enters the test.

Also ensure each visitor is consistently assigned to one variant (sticky bucketing). If the same person sees different descriptions on different visits, your data becomes noisy and the user experience can feel inconsistent.

Step 5: QA tracking and the full purchase path

Before sending meaningful traffic, verify that:

  • Variant A and B render correctly across devices and browsers
  • Add to cart works from both variants
  • Checkout flow is unaffected
  • Orders are correctly attributed back to the variant

Do at least a few test transactions if you can (even discounted or staff orders), or use Shopify’s order test mode where appropriate. The goal is to ensure you are measuring what you think you are measuring.

Step 6: Run the test long enough to cover natural cycles

Two rules help prevent misleading results:

  • Do not stop on a spike: early results are volatile.
  • Cover at least one full cycle: include weekdays and weekends; ideally include your typical promo cadence.

Many Shopify stores see strong day-of-week effects. If you stop a test after a weekend because Variant B looks ahead, you might just be capturing a traffic mix shift rather than a true uplift.

Step 7: Analyse results with statistical discipline

At the end of the planned run, review your primary metric first. A good analysis includes:

  • Difference between variants (absolute and relative)
  • Confidence or probability (depending on the statistics model used by your tool)
  • Sample size and number of conversions per variant
  • Any guardrail movements (AOV, refunds where available, support contacts)

Be careful with “peeking”, which means repeatedly checking results and stopping when they look favourable. This inflates false positives. If your testing platform offers sequential testing controls or Bayesian analysis with proper decision thresholds, follow its recommended stopping rules.

Step 8: Segment to learn, not to declare victory

Segmentation can reveal why a variant worked, but it can also create false patterns if you slice the data too thin. A good approach is to check a small set of pre-defined segments:

  • Mobile versus desktop
  • New versus returning visitors
  • Paid traffic versus organic
  • Geography if you have major market differences

If Variant B wins overall but loses on mobile, that often indicates formatting or above-the-fold structure issues. If it wins for paid but not organic, it may match ad intent better. These insights help you design the next test.

Step 9: Roll out winners thoughtfully and record what you learned

When you find a winner, implement it consistently. Then document:

  • What changed
  • Which hypothesis was supported or refuted
  • How large the impact was
  • Where else the learning might apply (other products, collections, landing pages)

The real ROI of description testing comes from compounding learnings across your catalogue, not just improving one page.

Common product description test ideas (with examples of what to change)

Below are practical test patterns that work for many Shopify stores. Each is framed as a single-variable test so you can learn cleanly.

1) Above-the-fold summary versus no summary

What you change: Add a 2 to 3 line summary at the very top of the description (or replace the first paragraph with it).

Why it can work: Many shoppers skim. A summary provides immediate orientation and can reduce pogo-sticking back to collection pages.

What to include:

  • Primary outcome or use case
  • Who it is best for
  • One differentiator (material, design, guarantee, performance)

2) Bullets-first versus narrative-first

What you change: Reorder content so key benefits appear as bullets before any long paragraph.

Why it can work: Bullets help scanning, especially on mobile; they also clarify value without requiring time investment.

Implementation tips:

  • Write bullets as outcomes, not vague adjectives
  • Keep each bullet to one line where possible
  • Include one “proof” bullet (numbers, materials, standards) if you have it

3) Add a “Who it is for” and “Who it is not for” block

What you change: Add a short section that qualifies the buyer.

Why it can work: It reduces uncertainty for ideal customers and prevents poor-fit purchases that lead to returns.

Example structure:

  • Who it is for: 3 bullets
  • Who it is not for: 2 bullets

4) Objection-handling near the top

What you change: Bring key risk reducers higher in the description, such as returns window, warranty, delivery estimates, or authenticity guarantees.

Why it can work: Many shoppers hesitate because of risk, not because they doubt the product’s benefits.

Be careful: Keep it concise; a wall of policy text can backfire. Link to full policy pages where appropriate.

5) Replace generic claims with specific proof

What you change: Swap phrases like “high quality” or “premium materials” with specifics: fabric GSM, type of leather, certifications, lab test results, manufacturing location, expected lifespan, or warranty terms.

Why it can work: Specificity increases perceived credibility and reduces scepticism.

Compliance note: Do not invent standards, test results, or endorsements. Ensure claims are accurate for all variants and regions.

6) Add setup and usage guidance

What you change: Add a short “How to use” block that sets expectations: time required, tools needed, maintenance, learning curve.

Why it can work: Reduces uncertainty and post-purchase regret. Particularly effective for beauty routines, devices, furniture, and hobby equipment.

7) Add compatibility and limitations

What you change: Include explicit compatibility lists and limitations, especially for accessories, parts, and tech products.

Why it can work: Prevents “will this work with my model?” hesitation and reduces returns from mis-purchases.

Tip: Present compatibility in a scannable format. Long paragraphs of model numbers are hard to read on mobile.

How to avoid common A/B testing mistakes on Shopify product pages

Most failed experiments are not “bad ideas”; they are poorly controlled tests or misread results. These are the most common issues in a/b test product descriptions Shopify projects.

Mistake 1: Testing too many changes at once

If you rewrite the entire description and change the tone, structure, and proof all at once, you might get an uplift but no insight. Prefer a sequence of focussed tests. If you need a faster reset, run a larger “structure” test first, then optimise within that structure.

Mistake 2: Stopping early because results look good

Early data is noisy. Commit to a minimum duration and sample size. If you must monitor, monitor for technical problems rather than performance conclusions.

Mistake 3: Ignoring mobile readability

A description that looks great on desktop can be a conversion killer on mobile if:

  • Bullets wrap awkwardly
  • Tables overflow
  • Key information is hidden behind collapsed sections

Always QA mobile first.

Mistake 4: Using the wrong success metric

If you only look at add-to-cart rate, you can mistakenly “win” with a description that creates curiosity but leads to more drop-off at checkout because it fails to address key objections. Treat add-to-cart as a diagnostic metric; purchase or revenue should be primary in most cases.

Mistake 5: Polluting the test with other changes

A/B tests require relative stability. If you change price, run a major promotion, switch ad targeting, or update the theme during the test, you make the result harder to trust. If a big change is unavoidable, consider restarting the test.

Mistake 6: Declaring winners based on tiny segments

Segment insights are useful, but small samples produce false certainty. Use segmentation to generate follow-up hypotheses, not to justify rolling out a “mobile-only winner” unless you have enough data to support it.

Writing tactics that tend to improve product descriptions (and what to test)

Beyond structure, certain writing choices repeatedly influence conversion behaviour. Treat these as a menu of testable levers rather than universal rules.

Focus on outcomes, then support with features

Shoppers buy outcomes: comfort, confidence, time saved, fewer headaches, better sleep, clearer skin. Features matter because they justify outcomes.

  • Outcome-led: “Stays comfortable on long walks, even in wet weather.”
  • Feature support: “Waterproof membrane and sealed seams.”

Test whether leading with outcomes improves scanning and conversion, then measure guardrails such as returns to ensure expectations remain realistic.

Use concrete language and specific numbers

Specificity reduces doubt. Examples you can test:

  • Delivery estimate ranges that match your real performance
  • Exact dimensions and weights
  • Materials and composition percentages
  • Battery life under defined conditions
  • Care instructions that prevent damage

Be careful with numbers that vary by variant or region. Ensure the information is true for all shoppers who see it.

Answer the “silent questions” explicitly

Many shoppers hesitate because of questions they do not ask. Common silent questions include:

  • Will this fit me?
  • Will this work with what I already have?
  • Is it worth the price?
  • What if I do not like it?
  • How hard is it to use?
  • How long will it last?

A good test is to add an FAQ block that answers the top 4 questions and see whether checkout initiation increases.

Match the copy to traffic intent

Traffic intent varies:

  • Paid social: often colder; needs clarity and reassurance; quicker value communication.
  • Search: more specific; wants specs, compatibility, pricing logic, comparisons.
  • Email: warmer; may respond to story, brand voice, and deeper detail.

If a product gets most traffic from one channel, consider a hypothesis that aligns the description with that intent. You can also run separate tests on landing pages that pre-sell, but keep the product page test focussed on the description itself.

Keep formatting scannable and consistent

Scannability is not just style; it affects whether shoppers find the answer that unlocks the purchase.

  • Use short paragraphs (1 to 3 lines on mobile)
  • Use headings that reflect questions shoppers ask
  • Avoid long walls of text and repeated claims
  • Prefer bullets for specs and benefits

A clean “formatting-only” test can be worth running if your current description is dense and unstructured.

How to interpret results and decide what to do next

Once the test ends, you will usually land in one of four outcomes.

Outcome 1: Clear winner

If Variant B beats A on the primary metric with sufficient confidence, roll it out and log the learning. Then decide whether to:

  • Run a follow-up test that refines the winning approach, such as optimising bullet wording
  • Apply the pattern to similar products and run a confirmation test on another high-traffic page

Outcome 2: No significant difference

This does not mean descriptions do not matter. It often means:

  • The change was too subtle
  • The real bottleneck is elsewhere (price, images, reviews, shipping cost)
  • The page needs a bigger structural change
  • Your test did not have enough power

Next actions:

  • Increase effect size: test structure, objection handling, or proof, not adjective swaps
  • Switch to a higher-traffic product to validate the approach
  • Re-check your research inputs; look for missing information that customers repeatedly ask for

Outcome 3: Variant loses

A losing variant is still valuable. It tells you what not to emphasise, or where the copy created friction. Common reasons include:

  • More text increased cognitive load
  • New claims triggered scepticism
  • Policy information raised concern when placed too prominently
  • Tone mismatch reduced trust

Extract a learning and run a new test that keeps the useful parts but removes the suspected friction.

Outcome 4: Mixed results across metrics

Sometimes Variant B improves add-to-cart but reduces purchases; or increases conversion but reduces AOV. Use guardrails and your business priorities to decide. If the primary metric improves but a guardrail worsens meaningfully, investigate whether the new description sets unrealistic expectations or attracts poor-fit buyers.

Build a repeatable description testing programme (so it does not stop after one test)

The stores that see consistent gains treat test product descriptions work as an ongoing programme. A simple cadence is:

  • Monthly: run 2 to 4 description tests on your highest-impact products
  • Quarterly: standardise winning description structures across your catalogue; refresh based on new reviews and support questions
  • Ongoing: keep a backlog of test ideas sourced from support, reviews, and analytics

To keep it manageable, maintain a testing log with:

  • Product tested
  • Hypothesis
  • Variant details (copy pasted or linked)
  • Start and end dates
  • Traffic split
  • Results and decision
  • Learning and next test idea

Tools such as ConvertLab can help by keeping experiments organised and making it easier to generate and deploy variants without repeatedly editing theme files.

Practical checklist before you launch your next description test

  • Primary metric chosen (purchase conversion rate or revenue per visitor)
  • Hypothesis written with a clear mechanism
  • One main variable changed; everything else held steady
  • Variants QA’d on mobile and desktop
  • Traffic split set and sticky assignment confirmed
  • Tracking verified from product page to order completion
  • Minimum duration and stopping rules agreed
  • Plan for rollout and documentation prepared

Conclusion: next steps

Effective a/b test product descriptions Shopify work comes down to discipline: choose the right products, ground your changes in real customer questions, test one clear variable at a time, and measure against a primary metric that reflects revenue. When you run tests as a programme, you create compounding gains and a deeper understanding of what your customers actually need to buy with confidence.

Next steps:

  • Pick one high-traffic product with a clear objection (fit, quality, compatibility, value)
  • Draft two description variants that differ meaningfully in structure or objection handling
  • Run a controlled experiment for at least one full business cycle; analyse and document the learning
  • Apply the winning pattern to a second product and confirm the result

CTA: run faster description tests with ConvertLab

ConvertLab's AI generates description variations in seconds, then tests them against your real traffic. No copywriting skills needed — just results.

Install ConvertLab from the Shopify App Store

CT

ConvertLab Team

The ConvertLab team helps Shopify merchants optimise their product listings through data-driven A/B testing. Our mission is to make conversion rate optimisation accessible to stores of all sizes.

Learn more about ConvertLab

Ready to optimise your product descriptions?

ConvertLab uses AI to generate and A/B test your Shopify product copy. Find out what really converts your customers.

Try ConvertLab Free